Reference

hki8 Privacy Policy for Your Account

The hki8 Privacy Policy explains how we collect, use and protect details connected with your account, wallet activity and lobby access.

Account clarityWallet recordsCookie choicesAccess requests

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How Our Privacy Policy Applies

hki8 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy applies when you open an account, complete phone verification, sign in from a mobile browser or contact support about a wallet status. We use account details to provide access, confirm activity and investigate a payment record, rather than collecting data without a clear

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operational reason. A DANA, OVO, GoPay or QRIS reference may be retained with transaction status so we can match your request to the correct account. Bank transfer and virtual account records can be handled in the same way. Device details may help us recognise a new
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session and protect your login. Cookies support sign-in continuity and basic preference storage. Where access or eligibility is discussed, it depends on local law. The policy does not change any legal requirement that applies to you, and you can contact us through the account help path
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when you need clarification or want to request a data change.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Privacy Help Beside Account Support

A clear contact route matters when a privacy question is tied to a login or wallet record. We keep the account help path close to the cashier area so you can identify the relevant account step, payment reference or device session before contacting us. Share only the details needed to locate your request, and remove passwords, wallet PINs and one-time codes from your message.

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Account help

Use the account help path when you need a copy of stored account details, want to correct a phone number or need clarification about phone verification.

Wallet question

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the payment reference and status so we can check the correct transaction.

Device concern

Tell us when an unfamiliar mobile or desktop session appears. We can help connect the privacy request with the affected login without asking you to disclose your password.

DATA CONTROL

What We Handle and Why

We separate everyday account operation from privacy requests so you can understand why a record exists. The Privacy Policy covers contact details, verification events, wallet references, device sessions and cookie settings connected…

Account details

We may use your phone number and account identifiers to complete phone verification, connect sign-in activity with your account and respond to a request about access.

Payment records

DANA, OVO, GoPay and QRIS references help us match wallet status and transaction history. Bank transfer and virtual account records may be checked for the same purpose.

Cookies

Cookies can keep your session and selected preferences available between pages. Your browser settings provide a way to review or clear them, although sign-in may need to be repeated.

Account security

Phone verification and session checks help us identify unusual access. Never send a password, wallet PIN or one-time code when asking about a privacy matter.

Retention

We retain records only while an account, transaction check, security matter or legal requirement gives us a reason to keep them, then assess whether continued storage is needed.

Change requests

Ask through account support to access, correct or question your data. Include the account detail involved, and we may request verification before making a change.

Privacy Policy Answers for hki8

These Privacy Policy answers address the account questions Indonesian customers commonly raise before opening an account or checking a wallet record. We keep the wording tied to actual account steps, payment references and device access, so you know what to prepare when contacting us.

It covers account details, phone verification, payment references, device sessions, cookies, retention and privacy requests connected with your use of hki8 through a supported Indonesia access path.

We use your phone number for the account verification step and to connect sign-in activity with the correct account. We do not need your password or wallet PIN for a privacy request.

Yes. The Privacy Policy explains how DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be used to match wallet status or investigate a transaction question.

Use the account help path and state whether you want access, correction or clarification. Include the relevant account detail, then complete any verification we request before changes are made.

Cookies can support sign-in continuity and remember selected preferences in your mobile browser. You can clear or restrict them through browser controls, though the account may require another sign-in.

Retention depends on the account relationship, transaction checking, security needs or a legal requirement. We assess whether a record still has an operational reason before keeping it longer.

Access or eligibility depends on local law. If you have a privacy question about an account opened from Denpasar, Yogyakarta or another location, contact us through account support.

hki8 Privacy Policy for Your Account

Privacy Help Beside Account Support

Account help

Wallet question

Device concern

What We Handle and Why

Account details

Payment records

Cookies

Account security

Retention

Change requests

Privacy Policy Answers for hki8

01 What does the hki8 Privacy Policy cover?

02 Why does hki8 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS records?

04 How can I request a copy or correction of my data?

05 How does hki8 use cookies on mobile?

06 How long does hki8 keep account and payment records?

07 Can I access hki8 wherever I am in Indonesia?

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